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Three Things Off Your Plate by Friday: A One-Page Delegation Map for Founders Who Do It All

Small Business Training
Three Things Off Your Plate by Friday: A One-Page Delegation Map for Founders Who Do It All

Photo: Gage Skidmore from Surprise, AZ, United States of America, CC BY-SA 2.0, via Wikimedia Commons

You already know you should delegate. You've known for roughly eighteen months. You've read the threads, saved the podcast episodes, nodded along — and then gone straight back to doing the invoices at 9pm yourself, because it's faster and nobody else does it properly.

Fair enough. So let's stop calling it delegating, which sounds like a management seminar. Let's call it drawing a map. One sheet of A4, twenty-five minutes, no software, no subscription.

What to have in front of you

A sheet of paper, a pen, your calendar for the next fortnight, and your phone face down. That's the whole kit. If you're the sort of person who'll spend forty minutes choosing an app for this, the paper is the point.

Step 1: dump every recurring task (5 minutes)

Recurring is the key word. One-off projects aren't the problem — the weekly grind is. Write down everything that comes round again, including the bits you'd never think to mention to anyone.

For most UK micro-businesses the list looks something like this:

Don't filter. Aim for fifteen to thirty lines. You're not committing to anything yet.

Step 2: score each task twice (7 minutes)

Two columns, both scored 1 to 5.

Energy drain. After doing this task, do you feel flat or fine? A 5 means it sits on you all week. A 1 means you'd almost do it for fun.

Teachability. Could you write down how to do this in fifteen minutes? That's the only question. Not "could they do it as well as me" — they won't, at first, and that's normal.

Two things to watch for. First, we all score tasks as unteachable when they're really just unfamiliar to anyone but us. Second, we protect tasks that are only special because we've always done them. Be honest about which is which.

Step 3: draw the cross (5 minutes)

On your sheet, draw a big cross to make four boxes. Drain up the side, teachability along the bottom.

Most founders find two or three tasks sitting in that red box. They're usually the same two or three they've been complaining about for a year.

Step 4: choose exactly three (3 minutes)

Not ten. Three. This is the whole discipline of the exercise.

For each one, write four things on the map:

  1. The task, in one plain sentence.
  2. Who's doing it — a name, or a role if you haven't hired yet ("a VA, two hours a week", "the Saturday lad", "a bookkeeper on a monthly package").
  3. What "done" looks like — the finished state, not the activity. "Invoices sent every Monday by 10am and the overdue list emailed to me" beats "help with invoicing".
  4. The handover date. Put it in the calendar. A task without a date is a wish.

A realistic first month for a sole trader: bookkeeping to a local bookkeeper, social scheduling to a freelancer on a small monthly retainer, and invoice chasing to a VA for an hour a week. That's roughly six to eight hours back a month — enough to notice.

Step 5: write a brief that works (5 minutes)

Long briefs don't get read. Four lines is plenty:

A few UK specifics worth sorting before the first shift rather than after. If someone will handle customer data — enquiries, invoices, your CRM — put a short data-processing agreement in place, because GDPR doesn't have a small-business exemption. If you're taking on a self-employed contractor, be straight about how you'll work together: how much you'll direct them, whether they can send someone else, whether they work for others. If it's a part-timer, cover the basics first: right to work checks, a written statement of particulars, pension duties and employer's liability insurance if you don't already have it.

Handing over without hovering

The handover itself takes about an hour, once. Do the task together, or record a five-minute screen video and send it over. Then set a fixed check-in and stick to it — a standing fifteen minutes beats twelve ad-hoc messages a day.

And give them a "when to ask me" list: anything involving money over £X, anything with a complaint in it, anything legal or regulatory, anything that might move a deadline. Everything else, let them decide. That list is what buys you the right to switch off.

Reviewing work without micromanaging

A simple two-stage rule keeps most founders sane.

For the first fortnight, look at everything. Not because you don't trust them, but because you haven't yet agreed what "right" looks like, and it's easier to correct early.

After that, spot-check. Review output, not hours. Comment on the what, not the how — the invoice went out late is fair; the invoice went out late because you did it in the wrong order is not, unless the order caused the lateness.

One correction per round, not nine. Nine corrections in one message reads as "you're bad at this", and people who feel bad at something stop doing it.

The arithmetic that makes it easier to let go

If you bill £60 an hour and a task is worth £15 an hour to someone else, every absorbed hour costs you £45. Two absorbed hours a week is £90, which is roughly £4,000 across a working year.

That's the number to keep in your head when you're tempted to "just do it myself, it's quicker". It is quicker. It's also the most expensive quick option on the table.

Start this week

Block twenty-five minutes — Friday afternoon works well because the week's frustrations are fresh. Draw the map, pick one of your three, write the four-line brief, and send one message. You don't need to fix your whole workload. You need to prove to yourself, once, that a thing can leave your desk and come back fine.

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